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We are celebrating B Corp Month this March at Axter

Every March the global B Corp community come together to celebrate what it means to be a B Corp.

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The Axter Service: Choosing the right partner for your flat roofing project

When it comes to selecting a provider for your flat roof – whether you’re planning a new installation, a replacement, an upgrade, or some repairs – there’s a lot more to consider than just the price tag.

The Axter service is all about quality, reliability, sustainability, and expert support, making us the ideal choice for those who want a hassle-free experience with lasting results.

Here’s why Axter stands out as a trusted leader in flat roofing solutions.

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Dedicated support from start to finish

With so many flat roofing options out there, it’s easy to feel overwhelmed. At Axter, we simplify the process. Our service is designed to guide you through each step, from initial concept to technical design, all the way through to final installation. We take the time to understand your specific needs, ensuring you end up with a solution that’s exactly right for your project.

What really makes Axter unique is our commitment to personalised support. Every client is assigned a dedicated technical sales manager who acts as a single point of contact throughout the project. This means you’ll have someone overseeing everything, keeping communication smooth between our technical, design, sales, and logistics teams. And our commitment doesn’t end at installation; we’re there for you throughout the entire guarantee period, ready to answer any questions and address any needs.

We take installation quality seriously. Higher-end projects come with fortnightly inspections to ensure our systems are installed to the highest standards, providing you with peace of mind.

Our comprehensive approach has earned us a reputation for excellence, as demonstrated by our key role in the extensive renovation and expansion of the Baitul Futuh Mosque. We provided a long-lasting roofing waterproofing solution for this project, with our expertise engaged from the design stage to ensure that the roofing system met both aesthetic and performance goals. Read the case study to learn more about how Axter was crucial to the success of this project.

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Premium materials for long-lasting roofs

The materials you choose for your roof play a huge role in its durability and weather resistance. Axter offers a wide portfolio of roofing systems, including waterproofing, green roofs, blue roofs, and solar options.

Our products are made in facilities accredited to ISO 9001 and ISO 14001 standards, so you know you’re getting reliable materials that will stand the test of time. Investing in quality upfront means fewer repairs, less frequent maintenance, and a roof you can rely on year after year.

Axter supports projects of all sizes from major urban redevelopments, to hospitals and schools, leisure and individual homes. Since 2017 we’ve been working with long-standing partner Berkeley Homes on their multi-phase West End Gate development of 844 apartments, as well as commercial and public spaces in London. We’ve supported the client in navigating changing building regulations, providing technical support, training and supplying a range of roofing systems and finishes, including blue, brown and green roof elements. Find out more here – discover how Axter is supporting this large-scale residential development navigate challenges and change.

A recent project in East Dulwich Road, London, is another prime example of our high-performance materials in action. The client had plans to convert a derelict building into a modern space for offices, but the existing felt roof was in a poor state, suffering from water ingress and lacking insulation. We employed a single-ply roofing system with standing seam detailing to ensure functionality, durability, and visual appeal, aligning with the client’s vision. Read the full case study to see the transformation.

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Skilled installers you can trust

The expertise of your installer is just as important as the quality of your materials. Axter’s accredited installer network connects you with contractors who are thoroughly vetted for their skills, certifications, and reliability. You can be confident that any installer in our network will comply with all health and safety requirements, meet British and European standards, and adhere to our quality standards. This ensures a high-quality installation, which protects your roof from leaks, poor insulation, and structural issues.

The powerful combination of Axter’s robust roofing systems and the skills of our accredited professionals offers peace of mind, knowing your project is completed with care and backed by Axter's comprehensive system guarantees.

Guarantees that truly cover you

Axter’s guarantees are comprehensive and straightforward. We’re proud to offer our clients four levels of guarantee to suit every project need, including our top-tier Platinum Insurance Backed Guarantee (IBG).

This isn’t just a nice-to-have; it’s a level of security that few other providers can match, allowing you to rest easy, knowing your investment is protected for the long term.

Read more about the guarantees available.

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Expertise in new build, retrofit, and refurbishment projects

We understand that every project has unique requirements, whether it’s a new build, refurbishment, or retrofit. Our team brings extensive expertise, offering tailored services to support the specific demands of each type.

For new builds, we offer comprehensive support from design through installation, ensuring all roofing systems are integrated seamlessly into the construction process.

The team at Axter are all knowledgeable and expert in their field, so it makes good sense to involve them as early as possible in a project. They’re happy to investigate a number of different options, design innovative solutions and look after any technical detailing that may be required to ensure the most appropriate roof system is specified. This ‘right first time’ principle reaps benefits as the overall project moves forward, saving time and eliminating potential pitfalls before they occur.

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For refurbishment and retrofit projects, our approach is carefully adapted to restore, modernise, upgrade, and extend the life of existing structures.

Learn more about our approach to roof refurbishment and how we are driving innovation in this space, by reading our interview with Sam Heard, our Divisional Manager for Distribution and Refurbishment.

Sustainability at the heart of our business

Sustainability is woven into everything we do — from reducing waste and using responsibly sourced materials to supporting charities and community projects. We also offer systems that actively promote biodiversity and improve local air quality, like our green roof solutions, as well as solar options to help you generate clean energy on-site.

We’re proud to be a B Corporation and a Silver Carbon Literate Organisation, and we’re committed to continuously evolving our practices to support a net-zero future.

Read more about our B Corporation journey and our Silver Carbon Literate achievement.

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Whether you’re planning a new installation, a replacement, an upgrade, or some repairs, Axter offers a complete package: high-quality materials, a dedicated team, a network of expert installers, and guarantees you can count on.

If you’re ready to find out how the Axter Service can support your flat roofing project, get in touch with our expert team at 01473 724056 or email us at [email protected]. We’d be delighted to help you create a roof that’s built to last.

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